Good morning.
Your portal is connected to your data. As each measure is published it appears below — nothing here is an estimate or a placeholder.
Customer health, six months
Money, trailing four weeks vs. last year
This week's touchpoints
The milestone program isn't publishing to your portal yet. This fills in the moment it does.
Every number above opens a detail page with the full table behind it, exportable to CSV.
Customer Insights
What your data is trying to tell you — found automatically, written in plain English. Insights appear here as they are published; nothing on this page is written in advance.
No insights have been published to your portal yet. When they are, each one appears here with a link to the numbers behind it.
Insights are generated from your data and reviewed for accuracy before publishing. Each one links to the underlying numbers — nothing here is a black box, and nothing appears here that wasn't computed from your records.
Milestones
Every household approaching a program milestone. Filter by threshold, act from the table, export any view. This fills in when the milestone list is published to your portal.
| Primary name | Address | Next milestone | Last clean | Cadence | Next scheduled | Action |
|---|---|---|---|---|---|---|
| Your milestone list isn't published to the portal yet. It arrives here household by household as soon as it is. | ||||||
Note Clean counts for customers who started before 2021 are estimated from visit frequency, since earlier history isn't in the records. Estimates always round in the customer's favor.
Ask
Plain-English questions about your business, answered from your own records. Every answer shows the data behind it.
Each answer cites the data it used — open “Where this came from” to see it. Anything the data can't answer, it says so instead of guessing. Contact details aren't available here; those live in MaidsCORE.
Reports
Your published reports, and a place to request one that doesn't exist yet.
No reports have been published to your portal yet. As each one is produced it appears here, newest first.
Describe the report you need
Plain English is perfect. This is not connected to your data yet — tell us what you need and it goes on the build list.
Support
Issues, ideas, enhancement requests, questions, and anything needing your input — with the full conversation visible on every item.
Automation health right now
Failures are detected automatically and open an incident here within minutes — you never need to report an automation problem yourself.
What to expect
Start something
Needs your input 0
Nothing needs your input right now.
Open items
No open items. Anything you start above appears here, and automation failures open an incident here automatically.
Recently shipped
Automations
Everything running on your behalf — email today, SMS campaigns next. Click any row for what it does, who it reaches, and its health. Recipient changes go through
Checking your automations…
Recipients and schedules are managed by 3rd Sun Labs so nothing here breaks by accident — request any change in Support and it's typically live the same week.
Billing
Your plan with 3rd Sun Labs, invoice history, and payment details — all in one place.
Automation & Intelligence
Payment method
Invoice history
| Invoice | Period | Amount | Status | |
|---|---|---|---|---|
| Your invoice history isn't connected to the portal yet. Invoices come to you by email in the meantime. | ||||
Billing is not yet wired into the portal — the figures above come from your engagement letter, not from this page.
Profile
How the portal looks for you. Your choices apply on any device you sign in from — and only for you.
You
Avatar
Theme
Operations
The systems below run your portal — data syncs, quality checks, schedules, and access. They're shown so you can see what's working on your behalf, and maintained for you so you never have to think about them. Questions? Message John.
Data syncs
Schedules
Data sources
Users & access
SMS alert notifications
Receive automated text messages about system status and pipeline activity.
Message frequency: varies based on system events and application activity.
Standard rates: message and data rates may apply depending on your mobile service plan.
Help & stop: reply HELP for help or STOP to cancel at any time. Consent is not required to make a purchase.