Good morning, Eileen — your customer base grew this month.
July closed +5 households net: 14 new families started service and 9 stopped. Of the 9, seven were early-tenure — your long-term customers are staying put.
Customer health, six months
welcome-back offer launched. Establishment rate (surviving to clean 9) is up too:
Money, trailing four weeks vs. last year
Revenue per household is $347/mo, up $9 in six months — growth from frequency upgrades, not price.
This week's touchpoints
Every number above opens a detail page with the full table behind it, exportable to CSV.
Customer Insights
What your data is trying to tell you — found automatically, written in plain English. Recent is quick and actionable; Trending looks across the last six months.
12 biweekly households quietly slipped to monthly in July
A slowing rhythm is the most reliable early churn signal in your data — it precedes most departures by two to three months. All 12 are reachable now, while they're still customers. Suggested: fold them into this week's at-risk outreach.
Three of this week's milestone visits are within two miles of each other
The Hartley 4th-clean visit plus two reward drop-offs all sit in the Brookside–Waldo pocket. One field manager, one afternoon, three touchpoints.
9 Prairie Village households lapsed within weeks of each other
They cluster tightly around early June — a pattern that usually points to a shared cause rather than nine separate decisions. Clustered lapses respond unusually well to a single tailored win-back offer. Suggested: one Prairie Village campaign, not nine generic emails.
August's new customers skew toward one-time deep cleans
8 of 13 new bookings this month are one-time jobs — a segment that rebooks at less than half the rate of recurring starts. The welcome-back offer matters twice as much for this cohort; timing it within 48 hours of the clean is what moves it.
Insights are generated from your data each morning and reviewed for accuracy before publishing. Each one links to the underlying numbers — nothing here is a black box.
Milestones
Every household approaching a program milestone. Filter by threshold, act from the table, export any view.
| Primary name | Address | Next milestone | Last clean | Cadence | Next scheduled | Action |
|---|---|---|---|---|---|---|
| Nguyen | 4821 W 67th St, Leawood | 1st clean | — | Biweekly (requested) | Aug 7 | |
| Ibarra | 5115 Holmes St, Kansas City | 1st clean | — | Monthly (requested) | Aug 12 | |
| Hartley | 5406 Wornall Rd, Kansas City | 4th clean | Jul 21 | Biweekly | Aug 4 | |
| Okafor | 12208 Grant St, Overland Park | 4th clean | Jul 22 | Biweekly | Aug 5 | |
| Beaumont | 220 W 62nd Ter, Kansas City | 4th clean | Jun 8 | Monthly | Not scheduled | |
| Vance | 4010 Somerset Dr, Prairie Village | 8th clean | Jul 23 | Biweekly | Aug 6 | |
| Kowalski | 9911 Rosewood Dr, Overland Park | 8th clean | Jul 18 | Monthly | Aug 14 | |
| Delgado | 8615 Madison Ave, Kansas City | 25th clean | Jul 24 | Weekly | Aug 6 | |
| Trần | 7315 Delmar St, Prairie Village | 25th clean | Jul 2 | Biweekly | Aug 11 | |
| Ashford Realty | 4700 Belleview Ave, Kansas City | 50th clean | Jul 30 | Weekly | Aug 5 | |
| Meridian Dental | 8880 Lackman Rd, Lenexa | 50th clean | Jul 28 | Weekly | Aug 8 |
Note Clean counts for customers who started before 2021 are estimated from visit frequency, since earlier history isn't in the records. Estimates always round in the customer's favor. Names and addresses shown are synthetic.
Ask
Plain-English questions, answered from your own customer and scheduling data. A running conversation — follow-ups welcome.
Answers are computed from your data at the moment you ask. In the live portal, each answer cites the data it used, and anything the assistant can't verify, it says so instead of guessing.
Reports
Three headliners, the full library below, and a custom report builder when the canned ones don't answer the question.
Customer Intelligence — Summer 2026 New
Retention Curve Analysis
Monthly Snapshot — July 2026
All reports
Milestone Program — Decision Memo
Win-back Candidates
Neighborhood Mix
Monthly Snapshot — June 2026
Monthly Snapshot — May 2026
Describe the report you need
Plain English is perfect. The assistant builds it from your data, tells you anything worth knowing about the result, and hands you a CSV.
Support
Issues, ideas, enhancement requests, questions, and anything needing your input — with the full conversation visible on every item.
Automation health right now
Failures are detected automatically and open an incident here within minutes — you never need to report an automation problem yourself.
What to expect
Start something
Needs your input 3
DEC-01Longtime customers: how do we credit cleans we can't see?416 households predate detailed history · blocks milestone launchWaiting on you
DEC-02How often should the milestone list arrive?Weekly recommendedWaiting on you
DEC-03Launch day: customers already past a milestone?Next-milestone rule recommendedWaiting on you
Open items
SUP-1148th-clean check-in: 2 emails didn't sendIncident · opened automatically · Aug 2In progress
SUP-109Add a Saturday capacity view to the OverviewEnhancement · from Mark · Jul 24Planned
SUP-102Can the weekly list sort by neighborhood?Question · from Eileen · Jul 8Resolved
Recently shipped Sample data
Automations
Everything running on your behalf — email today, SMS campaigns next. Click any row for what it does, who it reaches, and its health. Recipient changes go through
Checking your automations…
Recipients and schedules are managed by 3rd Sun Labs so nothing here breaks by accident — request any change in Support and it's typically live the same week.
Billing
Your plan with 3rd Sun Labs, invoice history, and payment details — all in one place.
Automation & Intelligence
Payment method
Invoice history
| Invoice | Period | Amount | Status | |
|---|---|---|---|---|
| 3SL-2026-08 | August 2026 | $1,250.00 | Due Sep 1 | |
| 3SL-2026-07 | July 2026 | $1,250.00 | Paid Jul 3 | |
| 3SL-2026-06 | June 2026 | $1,250.00 | Paid Jun 2 | |
| 3SL-2026-05 | May 2026 · includes setup | $2,180.00 | Paid May 4 |
Amounts shown are placeholders for the demo. The live portal reflects your actual engagement terms.
Profile
How the portal looks for you. Your choices apply on any device you sign in from — and only for you.
You
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Operations
The systems below run your portal — data syncs, quality checks, schedules, and access. They're shown so you can see what's working on your behalf, and maintained for you so you never have to think about them. Questions? Message John.